Help Centre

How can we help?

Find support for rides, accounts, payments, safety, and driver availability.

Riders

Review your Activity page, trip details, payment method, saved places, and messages with drivers.

Drivers

Check approval, go online, keep location enabled, and respond to ride offers from the driver app.

Payments

Use cash or pay through Stripe by card, saved card, Apple Pay, or Google Pay where supported.

Account security

Phone verification, Google/Apple login, and password flows are controlled through auth and SMS settings.

MyLyft Help Centre | Rider and driver support